Privacy Policy — How w 567
Handles Your Personal Data

w 567 is an online gaming and sports betting platform operated at w567.im, serving players in Pakistan. When this Privacy Policy refers to "w 567", "we", "us", or "our", it means the operator of the w 567 platform. When it refers to "you" or "your", it means any person who visits the w 567 website, creates an account, or uses any service on the platform.

This Privacy Policy applies to all services offered on w 567 — including cricket betting, football betting, live casino, Teen Patti, Roulette, Ludo Games, and Fishing Games — as well as to any associated mobile applications and customer support interactions.

w 567 collects the following categories of personal data from players. Each category is described along with the specific data points it includes:

w 567 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. We also do not store full mobile wallet login credentials, full bank account numbers, or CVV codes from payment cards.

Data is collected by w 567 through the following channels:

• Direct submission: Information you provide when creating an account, completing KYC verification, making a deposit, contacting support, or filling in any form on the platform.
• Automated collection: Technical and usage data collected automatically when you visit the website or use the mobile app, via server logs, cookies, and similar tracking technologies.
• Payment processors: Transaction confirmation data received from Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking systems, and Visa/Mastercard processors when you complete a deposit or withdrawal.
• Identity verification services: Where w 567 uses a third-party KYC provider to verify CNIC details, the result and verification status are shared with us — but the verification process itself is handled by the specialist provider under their own data handling standards.
• Customer support interactions: Records of conversations via live chat and email are retained to provide better support and to resolve disputes accurately.

w 567 uses your personal data for the following purposes. Each purpose is linked to the legal basis on which we rely:

• To provide and operate the platform: Your identity, contact, and gaming data are necessary to maintain your account, process bets, settle winnings, and deliver the full range of w 567 services. Without this data, the platform simply cannot function for you.
• To process PKR deposits and withdrawals: Financial data is required to authenticate payment instructions and reconcile transactions with Easypaisa, JazzCash, and banking partners.
• To verify your identity (KYC): Regulatory and anti-money-laundering obligations require w 567 to verify the identity of players before processing significant transactions. CNIC data is used solely for this purpose.
• To detect and prevent fraud: Technical data (IP address, device ID) and gaming data (unusual betting patterns, multiple account indicators) are used to protect the platform and honest players from fraudulent behaviour.
• To provide customer support: Communication data is retained to resolve disputes, answer queries accurately, and improve our support processes over time.
• To send platform notifications: Contact data is used to send essential account notifications — deposit confirmations, withdrawal updates, security alerts. Marketing communications are only sent with your explicit opt-in consent, and you can unsubscribe at any time.
• To comply with legal obligations: w 567 may be required to retain certain data to comply with applicable anti-money-laundering, fraud prevention, and record-keeping laws.
• To improve the platform: Anonymised and aggregated usage data helps w 567 understand how players use the platform, which features are most valued, and where improvements should be made.

When you make a deposit via Easypaisa or JazzCash, the actual payment transaction takes place on those platforms' own secure systems. w 567 receives a transaction confirmation and reference number — it does not receive or store your mobile wallet PIN, your full mobile wallet account credentials, or any sensitive authentication data.

For IBFT bank transfers, w 567 retains the transaction reference, amount, and date. We do not store your full bank account number beyond what is necessary to verify the source of funds.

For Visa and Mastercard payments, card processing is handled by a certified PCI DSS-compliant payment gateway. w 567 does not store full card numbers or CVV codes on its servers at any point.

Transaction history — amounts deposited and withdrawn in PKR, dates, and payment method types — is retained in your account history and in w 567's financial records for the period required by applicable law, typically 5 years. This history is available to you in your account dashboard at any time.

w 567 does not sell, rent, or trade your personal data with third parties for their own marketing purposes. Your information is shared only in the following specific and limited circumstances:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, banking partners, and card payment gateways receive the minimum data necessary to process your PKR transactions.
• Identity verification providers: Where a specialist KYC/AML provider is used to verify CNIC details, they receive only the identity data necessary for that verification process and are contractually bound to handle it securely.
• IT and infrastructure providers: Cloud hosting, server management, and security service providers who process data on behalf of w 567 under strict data processing agreements.
• Legal and regulatory authorities: If required by law, court order, or regulatory authority, w 567 may be obligated to disclose specific player data. We will only comply with legally valid requests and, where permitted, will notify the affected player.
• Fraud prevention networks: In cases of confirmed fraud, account details may be shared with fraud prevention databases to protect the wider gaming community.

All third parties with whom w 567 shares data are required to handle it securely, use it only for the stated purpose, and comply with applicable data protection standards. w 567 does not transfer personal data outside of its operational jurisdiction without appropriate safeguards in place.

w 567 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual player. Anonymised and aggregated data (which cannot identify you) may be retained for analytical purposes beyond these periods.

Protecting the personal and financial data of w 567 players is taken seriously at every level of the platform. The following security measures are in place:

• SSL/TLS encryption: All data transmitted between your device and w 567 servers is encrypted in transit using current SSL/TLS standards. You will see the padlock icon in your browser when visiting the platform.
• Encrypted data storage: Sensitive personal data stored on w 567 servers is encrypted at rest. Database access is strictly controlled and limited to authorised personnel with a demonstrable need.
• Two-factor authentication (2FA): Players are encouraged to enable 2FA on their w 567 accounts. Internal staff accessing systems with personal data are required to use multi-factor authentication.
• Regular security audits: w 567 undergoes periodic security assessments to identify and address potential vulnerabilities before they can be exploited.
• Access controls: Internal access to player data is limited to specific staff functions — support, compliance, and finance — and is logged. Broad access to raw player data is not granted by default to any team.
• Incident response: w 567 maintains a data breach response procedure. If a breach affecting player data occurs, affected players will be notified in accordance with applicable requirements.

w 567 uses cookies and similar technologies on its website and mobile app. A cookie is a small text file placed on your device when you visit a website. Cookies help the platform remember who you are between visits and provide a better, more personalised experience.

The types of cookies w 567 uses:

• Essential cookies: Required for the platform to function. These keep you logged in, maintain your session, and ensure that security features work correctly. You cannot opt out of essential cookies while using the platform.
• Preference cookies: Remember your settings — preferred language, display preferences, and similar choices — so you do not have to re-enter them on every visit.
• Analytics cookies: Help w 567 understand how players use the platform — which pages are visited most, where players encounter difficulties, and how navigation flows are used. This data is aggregated and anonymous. It is used to improve the platform, not to identify individual players.
• Security cookies: Used to detect unusual access patterns, protect against session hijacking, and support fraud prevention.

w 567 does not use third-party advertising cookies to track your browsing behaviour outside of the platform or to serve you targeted advertising on other websites.

You can manage cookie settings through your browser. Disabling non-essential cookies will not prevent you from using the core w 567 platform, though some preferences may not be saved between sessions.

As a player on w 567, you have the following rights regarding your personal data. To exercise any of these rights, contact support@w567.im — we will respond within 30 days:

During the registration process, w 567 requires players to confirm their date of birth and agree that they are at least 18 years old. Age verification may be required at any point during account use. If w 567 discovers that a player under 18 has registered and provided personal data, the account will be immediately closed, any deposits will be returned, and the personal data will be deleted as promptly as applicable legal obligations allow.

If you are a parent or guardian and believe your child has created an account on w 567, please contact us immediately at support@w567.im with the subject line "Minor Account Report". We will investigate and take action within 24 hours.

w 567 reviews and updates this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, applicable law, or regulatory guidance. When we make material changes to this policy, registered players will be notified via email or through a prominent notice on the platform.

The effective date at the top of this page will always reflect when the current version was last updated. We recommend reviewing this policy periodically. Continued use of w 567 after an update takes effect means you accept the revised policy.

Minor wording clarifications and non-material updates may be made without formal notification. The version history of this policy is available on request by contacting support.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way w 567 handles your personal data, please contact us through the following channels:

• Email: support@w567.im — mark the subject as "Privacy Request" for priority routing
• Live Chat: Available 24/7 inside the w 567 platform after login
• FAQ: Common questions about accounts and data at w567.im/faq

Data access, correction, and deletion requests will be responded to within 30 days. Complex requests may require up to an additional 30 days, in which case we will inform you of the expected timeline. All legitimate requests will be fulfilled at no charge.

For responsible gaming related data requests — such as requesting details of your own betting history for personal review, or requesting account self-exclusion — please refer to our Responsible Gaming page or contact support directly.